Information

Professional Membership

Active Aid is a member of Qualifications Network, Federation of First Aid Training Organisations (FOFATO) and the First Aid Industry Body (FAIB)

Qualifications Network or QNUK is an approved Ofqual awarding organisation. Our Qualifications are also regulated by theCouncil for the Curriculum Examinations & Assessment in Northern Ireland and the Welsh Government.

The First Aid Industry Body (FAIB) was founded in June 2012. The aim of FAIB is to ensure that the standards required of First Aid at Work First Aid Training Providers remains at the highest possible level after the withdrawal of approvals from the Health & Safety Executive (HSE) in October 2013. This ultimately will ensure that work place first aiders know how to deal calmly, confidently and appropriately with any first aid situation arising in the workplace.

Any Concerns?

If you are unhappy about the service you have received from Active Aid or one of its trainers you can make a complaint by logging in to the Student's Area of this site and clicking on 'Your Courses'.

This shows a list of the courses you have attended. Next to each course is a link to 'Complain about this course'. This will allow you to complete a form to make your complaint.

Alternatively you can make a complaint by sending an email or writing to Active Aid using the details of our registered office.