Coronavirus Update - 29th September 2020

If you have a certificate that you need to renew please note that the Health and Safety Executive (HSE) have updated their guidance on the deadline for requalification of certificates. The

Please refer to the following page on the HSE website for full details.

You can also read a summary of the requirements as provided by the First Aid Industry Body (FAIB).

During the Coronavirus pandemic our courses may have been cancelled, rescheduled or replaced with alternatives such as online learning. If you are interested in a course or want more information about a course already completed please contact the relevant trainer as their policies will vary. For details of courses already scheduled please look at our course diary page.

Thank you.


Information

Professional Membership

Active Aid is a member of Federation of First Aid Training Organisations (FOFATO) and the First Aid Industry Body (FAIB)


Any Concerns?

If you are unhappy about the service you have received from Active Aid or one of its trainers you can make a complaint by logging in to the Student's Area of this site and clicking on 'Your Courses'.

This shows a list of the courses you have attended. Next to each course is a link to 'Complain about this course'. This will allow you to complete a form to make your complaint.

Alternatively you can make a complaint by sending an email or writing to Active Aid using the details of our registered office.