Coronavirus Update - 19th March 2020

During the Coronavirus outbreak our trainers may be cancelling courses or may stop taking bookings.

If you are interested in a course or want more information about a course already completed please contact the relevant trainer as their policies may vary.

If you have a certificate that you need to renew then please read the following information from the Health & Safety Executive which explains the revised policy during the period of the Coronavirus Outbreak.

Thank you.


Professional Membership

Active Aid is a member of Federation of First Aid Training Organisations (FOFATO) and the First Aid Industry Body (FAIB)

Any Concerns?

If you are unhappy about the service you have received from Active Aid or one of its trainers you can make a complaint by logging in to the Student's Area of this site and clicking on 'Your Courses'.

This shows a list of the courses you have attended. Next to each course is a link to 'Complain about this course'. This will allow you to complete a form to make your complaint.

Alternatively you can make a complaint by sending an email or writing to Active Aid using the details of our registered office.