Information

Professional Membership

Active Aid is a member of Federation of First Aid Training Organisations (FOFATO) and the First Aid Industry Body (FAIB)


Any Concerns?

If you are unhappy about the service you have received from Active Aid or one of its trainers you can make a complaint by logging in to the Student's Area of this site and clicking on 'Your Courses'.

This shows a list of the courses you have attended. Next to each course is a link to 'Complain about this course'. This will allow you to complete a form to make your complaint.

Alternatively you can make a complaint by sending an email or writing to Active Aid using the details of our registered office.